FAQ

FAQ'S

  • Why choose us?

    - 15 years of experience worked or solve in complex situation. Great customer service relationship management. Ethical business practise. Australian made antenna, very competitive pricing. We are not sub-contractors or franchise.

  • Is your technician certified or insured?

    - Our technicians are qualified, and we are fully insured. We have public liability up to 20 million.

  • Which area do you service?

    - We serve all Sydney Suburb, Central Coast and Wollongong.

  • Do you charge call out fee or is there any free quote?

    - Fix Tv Antenna do not charge call out fee. There is no obligation. Its total free of cost. We come to your place; we quote on site without any charge.

  • Why does antenna reception get poor and tv prompts no signal?

    - There are number of factors that causes this situation. Antenna could be rusted, old analogue antenna or there may be any sort of interference from some electrical device nearby or from your neighbour. There are many other factors like wall plate could be rusty, cable damaged, amplifier damaged, splitter causing issues. These are common factors leads to poor viewing experience.
    - Here is a link where you can find more guidance and assist yourselves to resolve an issue. https://www.acma.gov.au/tv-reception-problems-and-fixes
    If you have queries regarding the antenna setup or having trouble, please give “Fix Tv Antenna” a call on this number: 1300 582 482

  • Can any type of antenna can be installed on the roof?

    - It is wise to check the closest transmitter from your address and install the antenna on the roof. It is also recommended that to get a professional TV Antenna technician to do a roof survey with the meter to obtain good quality reception spot. For further information or need help with your installation you can contact us on this number: 1300 582 482

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